Terms & Conditions:
- Requires 3 day (72 hours) advanced purchase before the requested pick-up/delivery date. All purchased are nonrefundable.
- Items are available for redemption and pick up at the hotel arrival lobby on level 9, between 9 a.m. to 6 p.m.
- QR code must be presented for redemption and will not be replaced in case of loss; validity cannot be extended.
- Each QR code can only be redeemed once, and must be redeemed and used on the selected date and time at The Ritz-Carlton, Hong Kong. Invalid after expiration.
- Our team will contact you directly for delivery arrangement and collect additional delivery fee if applicable.
- Additional Delivery Service Fee (per items per address, a surcharge of $150 applies to appointed delivery time on top of the current delivery fee):
- Kowloon: HK$250 per address;
- Hong Kong Island: HK$300 per address;
- New Territories and Southern Hong Kong Island: HK$400 per address.
- Delivery service not applicable to outlying islands and overseas.
- Photos and images are for reference only and may differ from the actual product.
- The Ritz-Carlton, Hong Kong Hotel policies apply, in case of disputes, the decision of The Ritz-Carlton, Hong Kong shall be final.
