Gift Shop Terms and Conditions:
- Under all circumstances, items purchased cannot be exchanged for cash, non-transferable and non-refundable; cannot be used for promotional activities without the written consent of The Ritz-Carlton, Hong Kong.
- Items on Gift Shop are for local in-store pick up only; delivery service is available with additional charge. For delivery services, you will be contacted for arrangement within 24 hours (Monday to Friday) upon order is purchased successfully.
- We only deliver within the Hong Kong SAR (excluding Discovery Bay, Park Island, Outlying Islands and remote areas).
- QR code must be presented for redemption and will not be replaced in case of loss; validity cannot be extended.
- Each QR code can only be redeemed once, and must be redeemed and used on the selected date and time at The Ritz-Carlton, Hong Kong. Invalid after expiration.
- Photos and images are for reference only and may differ from the actual product.
- In case of any disputes, The Ritz-Carlton, Hong Kong reserves the right to the final interpretation of terms and conditions.